Following
yesterday’s announcement from Dell Canada concerning two recalls of Sony Lithium-Ion laptop batteries, U.S. Consumer Product Safety Commission has
announced more battery recalls, this time involving notebook computers manufactured by Hewlett-Packard and Toshiba. Both companies used batteries manufactured by Sony that have recently been identified as subject to a concern for a fire and burn hazard.
The new recalls affect approximately 32,000 HP notebooks including Pavillion and Compaq Presario models, and 3,000 Toshiba notebooks including Satellite and Tecra models. Here's the information supplied by the U.S. Consumer Product Safety Commission on behalf of the companies involved:
The battery model is located on the battery’s label.
Sold by: Computers with the recalled batteries were sold directly by Hewlett-Packard, Toshiba and Dell, through computer and electronics stores nationwide, and through various Web retailers for between $700 and $3000. The batteries were also sold separately for between $100 and $160.
* Hewlett-Packard – sold from December 2004 through June 2006
* Toshiba – sold from April 2005 to October 2005
* Dell – shipped between November 2004 and November 2005
Battery Cells Manufactured in: Japan
Remedy: Consumers should immediately remove the recalled battery from their notebook computer, and contact their computer manufacturer to determine if their battery is included in the recall and to request a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. Consumers should only use batteries obtained from their computer manufacturer or an authorized reseller.
Consumer Contacts: For additional information, consumers should contact the manufacturer of their notebook computer:
* Hewlett-Packard Co. – http://www.hp.com/support/BatteryReplacement or call (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday.
* Toshiba – http://www.bxinfo.toshiba.com or call (800) 457-7777 anytime.
* Dell – http://www.dellbatteryprogram.com or call toll-free (866) 342-0011 between 8 a.m. and 5 p.m. CT Monday through Friday.
Media Contacts:
* Hewlett-Packard Co. - Mike Hockey at (281) 927-9379 or mike.hockey@hp.com
* Toshiba - Eric Paulsen at (949) 275-7957
* Dell - Jeremy Bolen at (512) 728-8329 or Jeremy_Bolen@dell.com
* Sony - Elizabeth Boukis at (408) 352-4593 or Elizabeth.boukis@am.sony.com